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- Autor: Shaun Belding
- Editor: Koehler Books
- Data de publicação: 2018-09-24
- Número de páginas: 237 pages
- Tag: journey, outstanding, customer, experience, loyalty
“Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend.”
The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating “ah-ha” moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization—from the newbie part-time employee, to the corporate CEO.
- Autor: Sean Kennedy
- Data de publicação: 2018-01-16
- Número de páginas: 80 pages
- Tag: night, english, edition
Seven couples. Seven stories. One night. A night for love.
Mark is a respectable banker during business hours, but on a Saturday night he becomes the fabulous Allotta Moxie, drag queen extraordinaire. Allotta is everything Mark is not—confident, bold, sassy, and well-loved.
He wishes he had a quarter of her self-assurance, especially when it comes to Joel, the new hire at work. Most men run a mile when they discover Allotta hiding in his closet. She's a lot to take on. So what will be Joel’s reaction when he meets Allotta for the first time? And more importantly, will Allotta like Joel?
Grandpa Magic: 116 Easy Tricks, Amazing Brainteasers, and Simple Stunts to Wow the Grandkids (English Edition) seleção on-line livro
- Autor: Allan Zola Kronzek
- Editor: Workman Publishing Company
- Data de publicação: 2018-10-30
- Número de páginas: 208 pages
- Tag: grandpa, magic, tricks, amazing, brainteasers, simple, stunts, grandkids, english, edition
The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last seleção on-line livro
- Autor: Tom Peters
- Editor: Vintage
- Data de publicação: 2018-04-03
- Número de páginas: 479 pages
- Tag: excellence, dividend, meeting
—John C. Bogle, founder, Vanguard
For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters offers brilliantly simple, actionable guidelines for success that any business leader can immediately implement. He provides a roadmap for your organization and for you as an individual to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.
- Autor: Christie Golden
- Editor: Galera
- Data de publicação: 2012-10-18
- Número de páginas: 436 pages
- Tag: mares, guerra, world, warcraft
As forças da Aliança se dirigem a Theramore para repelir o ataque da Horda. Mas os defensores estão despreparados para enfrentar a estratégia vil e astuta de Garrosh. O ataque irá transformar Jaina de modo irrevogável, engolfando a ardorosa pacifista nas caóticas e desesperadoras... marés da guerra.
WoW Gold Guide: How to Make Enough Gold to Pay for your Subscription and More (English Edition) seleção on-line livro
- Autor: Rex H. Stone
- Data de publicação: 2017-07-02
- Número de páginas: 37 pages
- Tag: guide, enough, subscription, english, edition
WOW! Product Innovation Guide - Creating Amazing Products for your Customers NOW! (English Edition) seleção on-line livro
- Autor: Sanjay Dalal
- Data de publicação: 2011-01-28
- Número de páginas: 68 pages
- Tag: product, innovation, guide, creating, amazing, products, customers, english, edition
Customer-focused Innovation is the key to sustainable competitive advantage and business growth. Customer Use is the starting point for creating game-changing WOW products that matter!
WOW! Product Guide provides highlights of WOW products today, what makes them Amazing, key product insights, processes for creating Great products, product and design Innovation strategy, six steps towards creating WOW products, and ten practices for Amazing your customers NOW with the Best products!
WOW Topics and Agenda:
Six WOW! Product Characteristics
WOW! Product then
WOW! Products Today
World of Warcraft
Customer Use & WOW! Products
Three characteristics of WOW! Products
What makes the Apple iPad WOW!
Product Requirements Blueprint
Why iPhone? Steve Jobs himself
WOW! Innovation Success Metric
WebEx – What makes it WOW!
Six WOW! Product Questions
Six WOW! Product Insights
Google Product Development
Failures create WOW! Products
Three Product Traps
Ten Practices to create Amazing Products NOW!
This WOW! Product Guide is delivered in presentation style!
Passion, Creativity and Ideas are the basis for creating amazing product and design innovations.
Who should buy?
Product managers, Product directors, Product marketing managers, UI Designers, User Experience Managers, Customer Advocates, Innovators, Entrepreneurs, Marketing managers, Innovation managers, Innovation executives, Innovation officers, Product executives, Business executives, Business school students, Business school faculty, Technology managers, Technology students, Technology executives, Engineering managers, Engineering students, Engineering executives
Sanjay Dalal is an innovator and entrepreneur with over fifteen years of leadership experience in Silicon Valley and High Tech companies. Dalal authored and launched the Faculty eBook and Definitive Guide on Creativity and Innovation in business in 2008, used by over 1,000 leading organizations and professionals all over the world including HP, Hallmark, Cleveland Clinic, Pepsi, EDS, TATA, LG, SAP and major universities. Dalal authored the new Apple's Innovation Strategy in 2010. Dalal is the CEO & founder of OGoing :: What’s going on?, and chief innovator of InnovationMain – Creativity and Innovation driving Business. Dalal published over 300 articles on the real-time state of innovation in business at this blog on Creativity and Innovation Driving Business, and introduced the Innovation Index in December 2006 that correlates business, innovation and stock performance. Dalal filed joint U.S. Patent on "Hands-On Labs" for delivering live, hands-on training over Web Meetings by simulating a training lab environment. Dalal has launched innovative products such as Shopping Together, WebEx Training Center and WebEx Sales Center to market, and grown product line revenue to tens of million dollars in annual revenue. Dalal holds executive certification on Leading Management Teams from Cornell University, and is an engineering scholar graduate in Electrical Engineering (Computer Engineering) from The University of Texas at Austin. Dalal attended Arizona State University for graduate education in Computer Science. Dalal is a member of the Rotary Club of Newport-Irvine, and devotes considerable time in local community activities. Dalal is driven to make OGoing a WOW! product for the business community!
Connect with Sanjay Dalal on OGoing here:
- Autor: Blizzard
- Editor: Dark Horse Books
- Data de publicação: 2017-03-14
- Número de páginas: 203 pages
- Tag: world, warcraft, chronicle, volume, world, warcraft, chronicle
- Autor: Monique Gray Smith
- Editor: Second Story Press
- Data de publicação: 2018-10-09
- Número de páginas: 218 pages
- Tag: tilly, crazy, eights
The Crazy Eights each choose a stop—somewhere or something they’ve always wanted to experience—on the way to their ultimate goal, the Gathering of Nations Pow Wow in Albuquerque. Their plan is to travel to Las Vegas, Sedona, and the Redwood Forests, with each destination the inspiration for secrets and stories to be revealed. The trip proves to be powerful medicine as they laugh, heal, argue, and dream along the way. By the time their bus rolls to a stop in New Mexico, Tilly and the Crazy Eights, with friendships forged and hearts mended, feel ready for anything. But are they?
Evernote. Wow! I Didn’t Know It Could Do That.: How-To Tips with Pics (English Edition) seleção on-line livro
- Autor: Garth Scaysbrook
- Editor: AppTech Publishing
- Data de publicação: 2014-08-11
- Número de páginas: 217 pages
- Tag: evernote, didnt, could, english, edition
Evernote. Wow! I Didn’t Know It Could Do That. How-To Tips with Pics
Updated June 2015
Have you downloaded Evernote and wondered what to do with it?
Are you looking for tips on using Evernote but need to see screenshots?
Want to maximise your productivity and get results?
Table of Contents
Chapter 1. Capture
To Do List/Day Planner/Task Manager/GTD
How to Save Gmail Email Using Chrome Evernote Web Clipper
How to Import Files Using the Send to Menu
Kindle Book Highlights
Chapter 2. Notebooks, Tags and Notes
How to Structure Your Notebooks and Tags
How to Create a Table of Contents for Your Notes
Shortcuts to Folders and Files
How to Merge Notes
How to Undo a Note Merge
How to Convert a List to a Checklist
How to Display Shortcuts in Horizontal Toolbar
Note History - How To Retrieve Previous Version of a Note
How To Use Work Chat
Chapter 3. Search
Finding Shared Notes
Chapter 4. Share
Chapter 5. Add-Ons
Food, Recipes and Restaurants - Evernote Food
Chapter 6. Extra
Blogging with Postach.io
You will learn:
- How to organise your notebooks and tags for maximum efficiency
- How to use special keywords for email
- Create super fast shortcuts to special notes
- Finding shared notes quick and easily
- Supercharging your search by using advanced syntax
- Connecting third-party apps
- Saving Tweets and Facebook posts
- And much, much more...
Want to know more?
Scroll to the top of the page and click "Buy Now".